Revision • November 11, 2026

Our website describes MuniBridge desktop software and lets you request information, a quote or a demo. Your utility’s signed agreement sets its price and services. The End-User License Agreement covers authorized use of the desktop app.

Text alerts from your utility

If you opt in, your utility may text you about the services you chose, such as billing reminders or service interruptions. Its authorized staff select the recipients and send each alert using the MuniBridge app. Twilio and participating carriers handle delivery. Message frequency varies. Message and data rates may apply.

To opt out, reply STOP to the number that sent your utility’s alert. For help, or to withdraw consent directly, contact the utility named in the message. Use your utility’s emergency contact for urgent service issues.

Payments and privacy

For a bill or posted balance, contact your utility. If it offers online payments, its selected payment processor collects your payment details under its own terms. The Privacy Policy explains how information is handled when you contact MuniBridge or your utility uses the software.